Online video sharing platform for patient information and training
Description:
Patient training videos were uploaded to a free video sharing platform to provide patients with 'how to' information on connecting to a remote, virtual appointment. The videos have been translated into several languages. The videos help patients troubleshoot common problems when trying to connect, and give simple to follow step-by-step guidance.
Barriers:
Access to a device and internet to watch the videos.
Enablers:
Patients provided with clear guidance on how to access the videos. Interpreters used to provide information in various languages.
Outcomes for patient:
Patients can access and attend virtual appointments, get regular care, avoid in-person healthcare visits.
Organisations:
- GP Practice/Primary Care provider
Units/Services:
- GP Primary Care
Technologies: